2013 a busy year!
2013 was an exciting year for EMSI here in the UK. We welcomed 60 new customers on board, including our first Welsh and Scottish colleges. This means that we are now supporting 35% of further education colleges across Great Britain by providing access to detailed and robust labour market information and economic impact analyses – crucial in providing insight and evidence to support the key challenges facing the sector.
Last year also saw us developing stronger relationships with key member interest groups such as the AoC and 157 Group, helping them to support the mission of their members (and our customers) and promote the great value and direction that further education is bringing to the economy on a local, regional and national basis.
Funding cuts, policy shifts and growing competition mean that EMSI’s services are becoming even more vital to the day-to-day activities of colleges and universities, and we will be working hard through 2014 to reach even more institutions and ensure our current customers receive the very best insight and support from EMSI.
Supporting our customers
To achieve this we have made some very exciting and important changes to the team. We have invested heavily behind supporting our current customers and have recently created three Client Services Manager roles to work solely with our existing customers to ensure they get maximum value from using our services and have access to a dedicated EMSI expert.
Amanda Smallman will be undertaking this role for customers in the Midlands, while Dave Wakefield has joined EMSI to work across the South and Sophie Pratt will join us shortly to work across the North.
Amanda, Dave and Sophie will be on hand to help in any way they can, whether you would like some advice, training, or a helping hand with project work, so don’t hesitate to contact them. They will be introducing themselves to you over the coming weeks and they plan to visit all customers on a regular basis.
Jon Burnett, who was our Customer Support Manager through 2013, has returned back to his home in Idaho and will be working remotely with the Client Services Managers and driving forward our product development based on customer feedback and usage. He will be popping over to spend time with customers throughout the year.
Widening our reach
Our primary aim in 2014 is to ensure all customers derive massive value from working with EMSI, which is why we have created these dedicated roles. We have separated out business development activities and now have two dedicated Business Development Managers who will focus on engaging with new customers. Anthony Horne continues to lead this work across the North and we welcome Andy Liddell who has joined EMSI to lead this work across the South.
As well as developing our work across the further education sector, we will be working hard to support other aspects of the education, skills and economic development agenda. 2013 saw the first Sixth Form College signing up to EMSI products and we hope that 2014 will bring many more as we broaden the reach of our unique labour market information to support career decision making. We will also be looking to build on early work with universities and LEPs to do our bit to help join the economic development and skills agendas together through a common language of EMSI data.
There are a number of interesting developments in the pipeline for the next few months. January will see the release of the 2014 EMSI data for Analyst and Career Coach. As well as updating employment trends using the very latest data sources, we have some exciting additions to our data that will shed further light on self-employment and provide detail at an even lower geographic level.
We will also be launching a new project with City and Guilds under their Advance banner, tying together EMSI labour market profiles with curriculum quality reviews to provide a comprehensive curriculum planning solution.
To find out more about these and our other initiatives in development keep a close eye on our blog and be sure to sign up to our newsletter, which will now be going out on a monthly basis.
The team and I look forward to working closely with you through what I expect to be a busy and enjoyable year. Many thanks for your continued support.